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Searching for basement waterproofing Medina Ohio you will find ten pages of results from contractors and info based sites.  It can be very challenging to select who to call out for a free estimate or consultation of your basement concerns.  There are several key factors you may want to consider in your qualifying potential basement waterproofing contractors or foundation repair contractor candidates…

Let’s start with, when was the company established?  Watch for ads that state “years of experience type of language.  This can be a tell tale sign that they are adding up the employee’s individual experience in the basement waterproofing industry to come up with an impressive total of several years.  Also, take a look at reports like the BBB or Angie’s List that will tell you when the company opened to compare with the claims.

Are they a full service basement waterproofing company and foundation repair company or do they sell a specific solution to everyone? This one can also be tricky.  Several companies out there are claiming to be full service but actually have sales presentations that steer their prospective customers to their “patented” solution.  It seems like a logical choice after listening to their pitch, but again…if they are ending up with a patented system you can bet they are not a true full service basement waterproofing contractor.

Reputation.  In today’s age of information on the internet it is pretty easy to research contractors before inviting them into your home.  The BBB is a good start but you have to be careful not to simply look at the grade or rating.  You will find that there are basement waterproofing contractors in Medina Ohio are that have an “A” with the BBB but on a second look you will see multiple if not dozens of consumer complaints.  The reason for this is contractors can maintain an “A” by simply responding to all of the complaints they get.  Be sure to dig in and read the complaint types and consumer feedback on the companies before calling.

Angie’s List is a great way to find a basement waterproofing contractor in Medina Ohio.  The grade achieved is a reflection of the report cards that are submitted by members who have used the services.  And you can read specific information regarding promptness, professionalism and even get price information.  Look for Super Service Awards which indicate a pattern of an overall “A” report card.

How do they present their pricing? All basement waterproofing contractors price their work based on a measurement just like carpeting suppliers all price by a measurement. You will see that there is a measurement of the length of the basement walls which will total up to liner feet of work to be performed.  Add to that fixed items like sump pump systems, battery back up systems, dehumidification etc…  Look out for sales gimmicks regarding basement waterproofing cost such as the “stand by” or “flexible schedule” discount.  If you hear about how there are gaps that come up and they need someone to be available to be on call to do the work, be cautions.  This is a common closing tactic used by sales people to get a signed contract on the first appointment. Anytime you get a discount that is good “now or never” you should consider that a red flag.

What are the details of the warranty? Look for a lifetime no strings attached, no cost warranty.  Several companies offer a so called lifetime warranty but after further explanation the lifetime warranty is really a one year warranty with an annual fee that is required to keep it going for a lifetime.  If you do not renew the warranty even one time the warranty is null and void letting the contractor off of the hook.  Anyway, why would a company who is supposedly fixing your basement waterproofing issue correctly only cover it for a year at a time and charge for it?  You will find the companies that do this are the ones with the most consumer complaints, go figure.

What type of labor is used? Be sure to set your eyes on a copy of the liability insurance and workman’s compensation insurance of any basement waterproofing company you are considering in Medina Ohio.  Companies that use employee labor with low to no turn over are the ones that offer the best protection and the best most consistent finished product and results.  If the contractor you are hiring uses sub contracted labor be sure you are protected form potential liability claims in the event of an accident.  Subcontracted labor can also result in a lien on your property if the basement waterproofing company does not pay their sub.

Do they have pictures of the work? Look at the finished work performed to get a good idea of what your basement waterproofing project will look like.

If you are looking for basement waterproofing in Medina Ohio be sure to call Pioneer for a no pressure, no sales gimmick consultation.  We use employee labor and offer a free for life lifetime warranty.  We have an impeccable reputation with the BBB and Angie’s List with Zero complaints since we’ve been in business, over 35 years! Click here for our contact information.

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Author: Ron Lee

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