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Award Winning Customer Service

Credentials

Established in 1979 in Akron with a second location in Canton established in 1986

  • Locally owned and operated
  • Fully licensed, bonded, and insured for your protection
  • Employee labor covered under Worker’s Compensation Insurance in the State of Ohio
  • Thousands of satisfied customers with no complaints.  We treat each and every customer the same way we treat our friends and family; the way we want to be treated.

Pioneer is a proud member in good standing with the following organizations:

 

Better Business Bureau

 

Since 1979 WITH NO COMPLAINTS EVER!

  • Several consecutive years of Gold Star Awards

Gold Star Awards are issued to companies for three consecutive years of service with no complaints. Pioneer Basement Solutions has never had any complaints filed in the history of our company!

Home Advisor

Basement Waterproofing Home Advisor Approved

Screened and approved basement waterproofing contractor and foundation repair contractor on Home Advisor!

Angie’s List

Angie's List Super Service Award

  • Several consecutive years of Super Service Awards
  • 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016

The Angie’s List Super Service Award is a leading national honor, recognizes the top 5% of qualifying businesses per category, in each market, who maintain superior service ratings and reviews throughout the past year.

Press Release:

Pioneer Basement Solutions Earns Esteemed 2015 Angie’s List Super Service Award
Award reflects company’s consistently high level of customer service

Pioneer Basement Solutions has earned the service industry’s coveted Angie’s List Super Service Award, reflecting an exemplary year of service provided to members of the local services marketplace and consumer review site in 2015.

“We are honored and humbled by the praise we receive from our Angie’s List customers and the Super Service Award is just the icing on the cake.” – Ron Lee, Pioneer Basement Solutions

“Only about 5 percent of the Basement Waterproofing and Foundation Repair companies in Northeast Ohio have performed so consistently well enough to earn our Super Service Award,” said Angie’s List Founder Angie Hicks. “It’s a really high standard.”

Angie’s List Super Service Award 2015 winners have met strict eligibility requirements, which include an “A” rating in overall grade, recent grade, and review period grade; the company must be in good standing with Angie’s List, pass a background check and abide by Angie’s List operational guidelines.

Service company ratings are updated daily on Angie’s List. Companies are graded on an A through F scale in areas ranging from price to professionalism to punctuality.

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Angie’s List helps facilitate happy transactions between more than three million consumers nationwide and its collection of highly rated service providers in more than 720 categories of service, ranging from home improvement to health care. Built on a foundation of more than 10 million verified reviews of local service, Angie’s List connects consumers directly to its online marketplace of services from member-reviewed providers, and offers unique tools and support designed to improve the local service experience for both consumers and service professionals.